Turning a legacy WhatsApp account into a knowledge base + 3-layer HITL: the two fixes we held back for three months
May 27, 2026
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How does a WhatsApp account inheriting 5000 historical conversations stop hallucinating at returning customers? How does 'approval workflow' go from one boolean to three independent layers? The design and trade-offs behind 派宝's May update.
WhatsApp
RAG
HITL
Product Update
Agent